Terms of Service
Acceptance of Terms
By accessing or using the FrancoDog platform (“Service”), you (“Customer” or “you”) agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service.
Definitions
Platform: The online SaaS offering at francodog.com, including all features, modules, APIs and integrations.
Customer Content: Data, materials, documents, brand assets, and other information you upload or generate within the Platform.
Subscription: Your paid access to the Platform under a Sales Order or online checkout.
Eligibility & Account Registration
You must be a legal entity or individual capable of entering binding contracts.
You will provide accurate company and billing information, maintain its confidentiality, and be responsible for all activity on your account.
Services & Usage Rights
FrancoDog grants you a non-exclusive, non-transferable, revocable license to use the Platform during your Subscription term, solely to manage your franchise network.
You may invite and manage sub-accounts for your employees, but remain responsible for their compliance.
Fees & Payment
Fees are due in advance on a monthly or annual basis as specified in your Sales Order.
All amounts are non-refundable, except as required by law. Late payments incur interest at 1.5% per month or the maximum rate permitted by Greek law, whichever is lower.
Intellectual Property
FrancoDog retains all rights in the Platform and any derivative works.
You retain ownership of your Customer Content; FrancoDog acquires only a limited license to host, backup and serve it to you and your authorized users.
Customer Content & Data Security
You are solely responsible for Customer Content.
FrancoDog will maintain administrative, physical and technical safeguards to protect the security and confidentiality of Customer Content.
Prohibited Conduct
You agree not to:
Reverse-engineer, decompile or attempt to extract source code.
Use the Service to violate laws or infringe third-party rights.
Transmit viruses, spam, or other harmful code.
Privacy
Our Privacy Policy explains how we collect, use and share your data.
By using the Service, you consent to such practices.
Confidentiality
Each party agrees not to disclose the other’s Confidential Information for any purpose outside the scope of these Terms.
Warranties & Disclaimers
FrancoDog warrants that the Platform will materially conform to its documentation.
Except as provided, the Service is provided “as-is” and FrancoDog disclaims all other warranties, express or implied.
Limitation of Liability
Cap: FrancoDog’s aggregate liability for any and all claims arising out of or related to these Terms and your use of the Service shall not exceed €200.
Exclusions: In no event shall FrancoDog be liable for indirect, incidental, consequential, special or punitive damages, even if advised of the possibility of such damages.
Indemnification
You will indemnify FrancoDog against third-party claims arising from your use of the Service or Customer Content.
Term & Termination
These Terms commence on your first use and continue until all Subscriptions expire or are terminated.
Either party may terminate for material breach if uncured within 30 days’ notice.
Upon termination, access to the Service is revoked and FrancoDog may delete Customer Content after 30 days’ notice.
Governing Law & Dispute Resolution
These Terms are governed by the laws of the Hellenic Republic (Greece), without regard to conflict of law principles.
Any dispute arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Athens, Greece.
Changes to Terms
FrancoDog may revise these Terms upon 30 days’ notice. Continued use after changes constitutes acceptance.
Miscellaneous
No waiver of any right is effective unless in writing.
If any provision is held unenforceable, the remainder stays in effect.
These Terms, together with any Sales Order, constitute the entire agreement.